Sample Troubleshooting Reports

Sometimes all we do is troubleshoot things and then provide our clients with options...

3rd Party Rogue Plugin

Here is an example of a report we recently issued to a client.  Their website was experiencing an issue with a particular plugin that they could not resolve.  They contacted us to help them dig deeper and provide some options.  

Unfortunately, because of the nature of the plugin - we could not fix the plugin but provided an unemotional and unambiguous set of three options to choose from.

GetSupportWP-Customer-Report-02