Sample Troubleshooting Reports
Sometimes all we do is troubleshoot things and then provide our clients with options...
3rd Party Rogue Plugin
Here is an example of a report we recently issued to a client. Their website was experiencing an issue with a particular plugin that they could not resolve. They contacted us to help them dig deeper and provide some options.
Unfortunately, because of the nature of the plugin - we could not fix the plugin but provided an unemotional and unambiguous set of three options to choose from.